Testimonials

Diane Ito dedicated time to get to know our family so she could find us the perfect house and neighborhood. We were living in the mainland, which made house hunting a challenge. She learned what type of house styles we liked so she could fine tune her search. We wanted the kids to be near school, which was a challenge because there were not many Manoa or Tantalus properties for sale. She used her in-depth knowledge of the Manoa market to find houses and help us make comparisons. This was especially important because we came from a market that had depressed housing prices-the housing costs here were quite a shock.  - Kathryn 

 
I am delighted to write this note on behalf of Diane Ito with Keller Williams in Honolulu. My family's relocation to Honolulu last fall was precipitated by an unexpected job transfer. The resulting flurry of activity involved pulling two teenagers out of school, finding new schools for them here, selling two houses, as well as buying a new home in Honolulu. Thankfully, we were soothed throughout the process by Diane's professionalism, her obvious joy in her work, true care for our well-being, and calming presence. Diane sagely read market trends in our neighborhood of choice and helped us navigate the volatile Honolulu market. In turn, she worked with us through the escrow process and closing and then helped us locate a contractor who has helped to turn the house we bought into our dream home. The result is that we are tucked in, thrilled with our purchase, and are pleased to count Diane and her husband Alan as our friends. We couldn't have had a better experience, and we give Diane full credit for it. We would certainly ask her to help us again, and would recommend her enthusiastically to anyone looking to buy a home on Oahu.  - Doug 
 
Diane was the seller's agent. but her integrity, knowledge, and communication skills impressed me enough to approve dual agency representation (usually a no-no) for me as buyer.  Diane was able to finesse seller and buyer interests into a truly "win-win" transaction. A VERY smooth and satisfying experience!  Super attention to detail, quick to respond, and a solid support staff. I will do business with Diane again!  - Ric 
 
Dear Diane, thank you for your superior professionalism and understanding in the sale of our home.  Your attention to detail as well as your years of experience and knowledge of the cureent Manoa market surely made the differemce.  We appreciate all of your advice and help in addressing all our oncerns throughout the selling process -  Curtis, Ray, Linda & Reiko
 
First, let me say that Diane is about as nice a person as I have ever met. I met her when we were buying the above listed property several years earlier. Our daughter was a student at the University of Hawaii and my wife and I had decided to buy a house in Honolulu as an investment where our daughter would live and rent out the other bedrooms. After our daughter graduated, we continued to rent out the property with the help of a rental manager. Diane had been extremely helpful when we purchased the property. Moreover, over the years whenever I needed any help, I called Diane and she would help me resolve my problem. She found our rental manager after my daughter moved out and she had recommended repair and service people over the years. A great sales agent isn’t always a great listing agent, nonetheless, we knew and trusted Diane, so when we decided to sell the property we decided to consider her as the listing agent.  - Charlie
 

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